For plenty of years, I had set my goal to be the finest HVAC company in our area.
I was finally able to prove that I was reaching our goal.
Over multiple years, our buyer list had grown by roughly 500%. Satisfaction of those buyers was at 99%. I easily realized there was always going to be someone who didn’t like something that one of our HVAC workers hadn’t done. All kinds of people don’t say anything about the wonderful service they receive, but almost all the people will say something when they don’t get the best service available. I always strived to only have the most excellent HVAC workers in our dealer. I make sure they have the finest training and the people I was with and I all task together on a regular basis. When I got back to my residence the other day, my partner asked me what I had been drinking. I was laughing and twirling around because of our new statistics. I told her how well our HVAC company was doing. I honestly wasn’t trying to take away from other businesses, but I was completely thrilled that the people I was with and I were reaching our goals. It is not especially common that a lady owns an HVAC dealer, but for it to have such high rankings, the people I was with and I have to do so much better than most other HVAC companies. I was proving that it was possible to not just get into a man’s world, but to do it just as fine as they can. I appreciate being an HVAC technician and I appreciate being the owner of an HVAC machine dealer. I sincerely just hope I can keep up with the fine statistics and continue doing well for our HVAC machine buyers.